Cookie Policy

1. What Are Cookies?

Cookies are small pieces of information stored on your browser or device when you visit a website.

They allow websites to recognize a browser, maintain sessions, remember preferences, and support security and functionality.

SmartAttend may also use technologies that perform similar functions, such as local storage or device-side storage.

2. How SmartAttend Uses Cookies

SmartAttend may use cookies and similar technologies for the following purposes.

Essential cookies

These technologies are necessary for SmartAttend to function properly. They may support:

• User authentication
• Login sessions
• Account security
• Session management
• Access control
• Fraud prevention
• Security features

Cookies we set today

On the website, essential cookies and related storage currently include:

• token — a signed session cookie (about 12 hours) so authorized users stay logged in
• refresh_token — a longer signed cookie (about 7 days) used only to issue a new session cookie when the short one expires
• pending_2fa — a short-lived cookie (about 5 minutes) set after an administrator password is accepted, until the authenticator code is entered
• smartattend.cookie-consent and recentInstitutionId in browser local storage — remember whether you accepted this notice, and which school you last selected

Preference cookies

Where implemented, these technologies may remember choices such as interface preferences, session preferences, or other settings that improve usability.

Analytics cookies

If analytics services are enabled on SmartAttend, cookies or similar technologies may be used to understand how visitors interact with the website.

This may include information such as pages visited, general usage patterns, browser or device information, and performance information.

Analytics will only be used where such services are actually enabled on the relevant SmartAttend environment. We do not currently use advertising cookies, and we do not sell browsing data.

3. Authentication and Security

Some cookies may be used to keep you securely logged into SmartAttend.

For example, when you sign in, SmartAttend may use secure session information so that you can move between pages without repeatedly entering your credentials.

These technologies are an important part of protecting your account.

4. Third-Party Cookies

SmartAttend may use third-party services that place cookies or similar technologies on a user’s device.

These services may include infrastructure, analytics, security, communications, or other technology providers.

The specific third parties used by SmartAttend may change as the platform develops.

Where third-party cookies are used, their respective providers may process information according to their own privacy policies.

5. Managing Cookies

Most modern browsers allow you to view, delete, block, or restrict cookies, and to receive warnings before cookies are stored.

You can manage these settings through your browser.

Please note that disabling essential cookies may prevent parts of SmartAttend from functioning correctly, particularly authentication and account-related features.

6. Mobile Applications

The SmartAttend mobile application may use device storage or similar technologies rather than traditional browser cookies.

These technologies may be required to:

• Maintain authentication
• Store temporary information
• Support offline functionality
• Improve application performance
• Protect application sessions
• Store a device identifier used for attendance device binding

Mobile OS controls

Mobile operating systems provide controls for managing application permissions and stored data.

7. Changes to This Cookie Policy

We may update this Cookie Policy as SmartAttend evolves or as our technology and legal obligations change.

The “Last Updated” date will be updated whenever this policy is materially revised.

8. Contact

Questions about cookies or SmartAttend’s privacy practices can be directed to:

SmartAttend

Operated by Dev with Mercedes

Website: https://www.smartattend.co

Email: support@smartattend.co